Customer Service
Terms and Conditions of Use
The use of Southwest Radio Church of the Air (hereinafter referred to as Southwest Radio Ministries), www.swrc.com website, and any bookstore offerings included on this website are governed by the terms and conditions set forth here and on all other disclaimers, guidelines, policies, and terms and conditions appearing on this website.
Your use of this website in any manner, for browsing, creating an account, or obtaining a bookstore offering constitutes your acknowledgment that you have read the Terms and Conditions of Use and the Privacy and Security Policy, and that you agree to follow and be bound by them. Southwest Radio Ministries reserves the right to modify the Terms and Conditions of Use at any time without prior notice. Therefore, we recommend that you read them carefully each time you use this website.
Usage Restrictions
You agree to use this website only for lawful purposes. The following activities are strictly prohibited:
- misrepresenting the identity of a user
- tampering with this website
- conducting fraudulent activities
Proprietary Rights
All content on this website is subject to copyright, trademark, and other proprietary rights held by Southwest Radio Ministries. All content on this website is copyrighted as a collective work under U.S. and international copyright laws. Southwest Radio Ministries owns, to the fullest extent of the law, the copyright of such content on this website.
Disclaimer
All content on this website, including, but not limited to, any advice that may be given to you over this website, is provided “as is” and all use of this website is at your own discretion. Southwest Radio Ministries disclaims, and you hereby waive, any and all warranties and liabilities of Southwest Radio Ministries, whether express or implied, arising by operation of law or otherwise, with respect to this website.
You also acknowledge that Southwest Radio Ministries does not promise that this website will be accessible without interruption or that this website or the server that makes this website available are free from errors, defects, design flaws, or omissions or from viruses or other harmful components.
Modification of Website Content
Southwest Radio Ministries strives to ensure that the content on this website is complete and current. However, Southwest Radio Ministries does not guarantee that the information contained on this website is completely free from errors, inaccuracies, or omissions. Such errors, inaccuracies, or omissions may relate to amount, description, or availability of a bookstore offering. Southwest Radio Ministries reserves the right to correct any error, inaccuracy, or omission or to change the content of this website witout prior notice.
Credit Card Processing for Bookstore Offerings
Southwest Radio Ministries reserves the right to refuse or cancel any requests for bookstore offerings containing an error, inaccuracy, or omission, whether or not your request has been submitted, confirmed, and/or your credit card has been processed. If your credit card has been processed for a request for a bookstore offering that has been cancelled, your credit card will be issued a credit.
You may request bookstore offerings from this website using any of the credit card options listed on the credit card processing form. Southwest Radio Ministries reserves the right to change its credit card processing procedures at any time without prior notice.
Processing and Shipment of Bookstore Offerings
Once you have placed a request for a bookstore offering, your order will be processed during the following business day. All requests for bookstore offerings will be shipped as stock is available. Southwest Radio Ministries strives to make sure that most of our bookstore offerings are in stock, but we cannot guarantee that a temporary backorder may not delay shipment of your request. All requests will be shipped USPS. Please allow 7 to 10 business days for delivery. If you require faster delivery, please call our toll-free number (1-800-652-1144) for additional shipping charges. Our offices are open Monday through Friday, 8:00 a.m. to 5:00 p.m. CST
Questions Concerning Bookstore Requests
If you have a question about the bookstore request you placed over this website, please call our toll-free number (1-800-652-1144). Someone in our call center will be glad to assist you. Our staff is available Monday through Friday, from 8:00 a.m. to 5:00 p.m. CST.
Return Policy
You may return any of the bookstore offerings you received within 60 days of delivery of a shipment for any reason for a full credit to your credit card. Bookstore offerings must be returned in good condition for credit to be applied.